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CASE STUDY: MY SILVI

From start up to scale up: How My Silvi were able to keep up with their success

Ben and Max, founders of My Silvi, are on a mission to simplify skincare. My Silvi’s pillowcases, eye masks and face masks are made from pure Mulberry silk treated with natural silver to kill 99.7% of acne-causing bacteria. In this way, Silvi helps stop bad skin at the source.

Since launching their pillowcase to the North American market in late 2020, it has proved to be a huge success with one selling every 20 seconds, equating to thousands of orders per month within half a year.

Borderless360 were able to keep up with
My Silvi's demand through:
ORDER ORCHESTRATION

Harnessing order orchestration capabilities and multiple warehouses within countries, B360’s technology is able to determine which warehouse is closer to the end customer and send orders out accordingly, automatically. This helps My Silvi save costs and shorten delivery times, so customers can enjoy their products that much sooner.

GLOBAL REACH

Through Borderless360’s global warehouse network, My Silvi has been able to keep costs low and pass those savings onto their end customers by offering free shipping options in Australia, the US and Canada.

RESPONSIVE COMMUNICATION

With 24/7 telephone and email support, Borderless360 were always on hand to pre-empt and handle issues or delays, ensuring My Silvi could offer a reliable service to their customers.

My Silvi
"Looking back, Borderless360 has been a great partner in our success. They've been instrumental in both the start-up stage and growth of our company. We’ve been able to scale quickly and seamlessly into new markets globally."

Ben Goodman | Co-founder at My Silvi
If you'd like to learn more about how Borderless360 could help take your business to the next level, reach out to us!
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Experts in logistics tech

Borderless360 gets your products in your customers’ hands faster, cheaper and with less admin. Ask us about 'order orchestration' today

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