Rebalancing Global Operations with One Integrated System

Founded in 2015 by Canadian physical therapist Nick St. Louis, The Foot Collective (TFC) began as a small movement advocating for better foot health. Over the years, it has grown into a global brand and community, educating people about natural foot function through tools, training programmes, and workshops. TFC’s approach to foot care challenges the traditional culture around footwear, aiming to restore balance and movement from the ground up.

But as demand surged—like a 175% increase in toe spacer sales between December 2021 and 2023—TFC needed a logistics partner that could help them scale while staying grounded in their mission.

The Challenge: Scaling with Simplicity

As The Foot Collective expanded into new regions, the team found themselves juggling multiple logistics providers and patchwork systems. They wanted a single, unified solution that could handle global fulfilment and give them the control and transparency needed to scale efficiently. Real-time data, inventory visibility, and speed-to-customer were all essential to continuing their growth.

The Solution: Finding one integrated global partner

One Platform, Full Visibility

Borderless360 provided exactly what TFC was looking for: one platform to manage inventory, fulfilment, and shipping across the UK, USA, and Australia. Our connected global system simplified their operations by bringing everything under one roof—giving them full transparency and operational control. With real-time insights across multiple regions, the team could make smarter decisions about stock levels, customer demand, and market strategy.

Smarter Inventory Management

Through detailed analytics and centralised reporting, The Foot Collective was able to optimise their inventory placement and reduce overheads. Our system gave them a clear view of where products were needed most, allowing for more accurate forecasting and fewer instances of overstock or stockouts. This helped them stay agile while maintaining a 99% inventory accuracy rate across all regions.

Speed and Scale Without Compromise

With access to fulfilment centres in three key regions and our same-day and next-day delivery capabilities (97% of orders shipped this fast), TFC was able to scale confidently while keeping customers happy. Whether launching in a new region or meeting increased demand, the brand could rely on Borderless360’s infrastructure to deliver—literally.

“Working with Borderless360 has allowed us to scale into new regions without the usual growing pains. Having one connected system for global fulfilment and inventory visibility has been a game-changer.”

Sebastian CondricHead of Operations and Logistics

Key results

Unified operations across 3 global regions

97% of orders fulfilled and shipped within 24 hours

99% inventory accuracy rate across all product lines and regions