Go global with Borderless360

and Gorgias

Give your support team instant access to order data from Borderless360, right inside every Gorgias ticket. Less tab-switching, faster resolutions, better customer experience.

Erica SmithRelease Borderless360

Admin

Beta

Settings

General

Configuration

Tracking Notifications

Notifications

Contacts

Integrations

Account

Tracking page

Referral program

Users

Connect integrations

Integrations are an advanced feature. Our team can help you connect, edit, or remove accounts — or you can follow the steps here to do it yourself. Click a channel icon to start.

Connect

Connected

Connect

2Connect

Connect

Go global with Borderless360

and Gorgias

Give your support team instant access to order data from Borderless360, right inside every Gorgias ticket. Less tab-switching, faster resolutions, better customer experience.

Erica SmithRelease Borderless360

Admin

Beta

Settings

General

Configuration

Tracking Notifications

Notifications

Contacts

Integrations

Account

Tracking page

Referral program

Users

Connect integrations

Integrations are an advanced feature. Our team can help you connect, edit, or remove accounts — or you can follow the steps here to do it yourself. Click a channel icon to start.

Connect

Connected

Connect

2Connect

Connect

Go global with Borderless360

and Gorgias

Give your support team instant access to order data from Borderless360, right inside every Gorgias ticket. Less tab-switching, faster resolutions, better customer experience.

Erica SmithRelease Borderless360

Admin

Beta

Settings

General

Configuration

Tracking Notifications

Notifications

Contacts

Integrations

Account

Tracking page

Referral program

Users

Connect integrations

Integrations are an advanced feature. Our team can help you connect, edit, or remove accounts — or you can follow the steps here to do it yourself. Click a channel icon to start.

Connect

Connected

Connect

2Connect

Connect

Go global with Borderless360

and Gorgias

Give your support team instant access to order data from Borderless360, right inside every Gorgias ticket. Less tab-switching, faster resolutions, better customer experience.

Erica SmithRelease Borderless360

Admin

Beta

Settings

General

Configuration

Tracking Notifications

Notifications

Contacts

Integrations

Account

Tracking page

Referral program

Users

Connect integrations

Integrations are an advanced feature. Our team can help you connect, edit, or remove accounts — or you can follow the steps here to do it yourself. Click a channel icon to start.

Connect

Connected

Connect

2Connect

Connect

Go global with Borderless360

and Gorgias

Give your support team instant access to order data from Borderless360, right inside every Gorgias ticket. Less tab-switching, faster resolutions, better customer experience.

Erica SmithRelease Borderless360

Admin

Beta

Settings

General

Configuration

Tracking Notifications

Notifications

Contacts

Integrations

Account

Tracking page

Referral program

Users

Connect integrations

Integrations are an advanced feature. Our team can help you connect, edit, or remove accounts — or you can follow the steps here to do it yourself. Click a channel icon to start.

Connect

Connected

Connect

2Connect

Connect

Gorgias integration configuration in Borderless360

Connect

Your platform and our network, always in step

Order data from Borderless360 flows into every Gorgias ticket automatically. Your support team sees fulfillment status without leaving their inbox.

Connect

Your platform and our network, always in step

Order data from Borderless360 flows into every Gorgias ticket automatically. Your support team sees fulfillment status without leaving their inbox.

Connect

Your platform and our network, always in step

Order data from Borderless360 flows into every Gorgias ticket automatically. Your support team sees fulfillment status without leaving their inbox.

Connect

Your platform and our network, always in step

Order data from Borderless360 flows into every Gorgias ticket automatically. Your support team sees fulfillment status without leaving their inbox.

Return order eligibility and response settings

Control

Your operation, on your terms

Ticket triggers, order context, and a unified view give your team the information to resolve queries faster and with more confidence.

Control

Your operation, on your terms

Ticket triggers, order context, and a unified view give your team the information to resolve queries faster and with more confidence.

Control

Your operation, on your terms

Ticket triggers, order context, and a unified view give your team the information to resolve queries faster and with more confidence.

Control

Your operation, on your terms

Ticket triggers, order context, and a unified view give your team the information to resolve queries faster and with more confidence.

Scale

Built to grow with you

When you're ready to move into new markets, the infrastructure is already in place. Nine countries, one integration, no new platforms to manage.

Scale

Built to grow with you

When you're ready to move into new markets, the infrastructure is already in place. Nine countries, one integration, no new platforms to manage.

Scale

Built to grow with you

When you're ready to move into new markets, the infrastructure is already in place. Nine countries, one integration, no new platforms to manage.

Scale

Built to grow with you

When you're ready to move into new markets, the infrastructure is already in place. Nine countries, one integration, no new platforms to manage.

Connect

Every support ticket, backed by live order data

When a ticket is created or updated in Gorgias, Borderless360 order data surfaces automatically. Your support team sees fulfillment status, tracking, and order history without switching platforms.

Ticket-triggered sync

Order history by email

Live fulfillment status

Tracking in-ticket

Connect

Every support ticket, backed by live order data

When a ticket is created or updated in Gorgias, Borderless360 order data surfaces automatically. Your support team sees fulfillment status, tracking, and order history without switching platforms.

Ticket-triggered sync

Order history by email

Live fulfillment status

Tracking in-ticket

Connect

Every support ticket, backed by live order data

One platform. Complete visibility and control over every order, shipment, warehouse, and return, across every country. Built for ecommerce retailers with global ambitions.

Ticket-triggered sync

Order history by email

Live fulfillment status

Tracking in-ticket

Connect

Every support ticket, backed by live order data

When a ticket is created or updated in Gorgias, Borderless360 order data surfaces automatically. Your support team sees fulfillment status, tracking, and order history without switching platforms.

Ticket-triggered sync

Order history by email

Live fulfillment status

Tracking in-ticket

Connect

Every support ticket, backed by live order data

When a ticket is created or updated in Gorgias, Borderless360 order data surfaces automatically. Your support team sees fulfillment status, tracking, and order history without switching platforms.

Ticket-triggered sync

Order history by email

Live fulfillment status

Tracking in-ticket

Customer order cards beside an orders dashboard

Order data on every ticket

The moment a ticket is created or updated in Gorgias, Borderless360 pulls the customer's recent orders by email. Your team has context before they type a word.

Order data on every ticket

The moment a ticket is created or updated in Gorgias, Borderless360 pulls the customer's recent orders by email. Your team has context before they type a word.

Order data on every ticket

The moment a ticket is created or updated in Gorgias, Borderless360 pulls the customer's recent orders by email. Your team has context before they type a word.

Full order history, not just the latest

Gorgias surfaces the customer's last orders from Borderless360, not just the most recent one. Agents see the full picture and can respond to any order query with confidence.

Full order history, not just the latest

Gorgias surfaces the customer's last orders from Borderless360, not just the most recent one. Agents see the full picture and can respond to any order query with confidence.

Full order history, not just the latest

Gorgias surfaces the customer's last orders from Borderless360, not just the most recent one. Agents see the full picture and can respond to any order query with confidence.

Gorgias order card showing parcel tracking and shipping details

Tracking status without leaving Gorgias

Carrier tracking and fulfillment status appear directly in the ticket widget. Agents can answer "where is my order?" without opening another tab.

Tracking status without leaving Gorgias

Carrier tracking and fulfillment status appear directly in the ticket widget. Agents can answer "where is my order?" without opening another tab.

Tracking status without leaving Gorgias

Carrier tracking and fulfillment status appear directly in the ticket widget. Agents can answer "where is my order?" without opening another tab.

Tracking status without leaving Gorgias

Carrier tracking and fulfillment status appear directly in the ticket widget. Agents can answer "where is my order?" without opening another tab.

Skincare products and botanical ingredients against a purple circular background

“Partnering with Borderless360 has been one of the best decisions we've made as a company. Their logistics solutions have allowed us to seamlessly expand into new markets and grow our customer base. Their intuitive shipping rules and order orchestration have simplified our shipping process, saving us time and money. We highly recommend Borderless360 to any business looking to streamline their supply chain and improve their logistics operations.”

Ash Davies | Director at AgeMate

Control

Everything you need to manage orders before and after they ship

The Gorgias integration gives your team the order context, triggers, and unified view to handle customer queries faster, all without manual lookups or platform-switching.

Ticket triggers

Unified inbox view

Order context per customer

Multi-order history

Control

Everything you need to manage orders before and after they ship

The Gorgias integration gives your team the order context, triggers, and unified view to handle customer queries faster, all without manual lookups or platform-switching.

Ticket triggers

Unified inbox view

Order context per customer

Multi-order history

Control

Everything you need to manage orders before and after they ship

The Gorgias integration gives your team the order context, triggers, and unified view to handle customer queries faster, all without manual lookups or platform-switching.

Ticket triggers

Unified inbox view

Order context per customer

Multi-order history

Control

Everything you need to manage orders before and after they ship

The Gorgias integration gives your team the order context, triggers, and unified view to handle customer queries faster, all without manual lookups or platform-switching.

Ticket triggers

Unified inbox view

Order context per customer

Multi-order history

Return order settings within a support workspace

Triggers that keep data current

Order data refreshes on ticket creation, ticket update, and new messages. Your team always sees the latest fulfillment status, not a cached snapshot from hours ago.

Triggers that keep data current

Order data refreshes on ticket creation, ticket update, and new messages. Your team always sees the latest fulfillment status, not a cached snapshot from hours ago.

Triggers that keep data current

Order data refreshes on ticket creation, ticket update, and new messages. Your team always sees the latest fulfillment status, not a cached snapshot from hours ago.

Order management actions beside customer purchase history

One view for conversation and logistics

The Borderless360 widget sits inside the Gorgias ticket alongside the customer conversation. No switching tabs, no copy-pasting order numbers, no manual lookups.

One view for conversation and logistics

The Borderless360 widget sits inside the Gorgias ticket alongside the customer conversation. No switching tabs, no copy-pasting order numbers, no manual lookups.

One view for conversation and logistics

The Borderless360 widget sits inside the Gorgias ticket alongside the customer conversation. No switching tabs, no copy-pasting order numbers, no manual lookups.

Every order tied to the customer

Orders are looked up by customer email, so agents see the full order history for that contact, not just the order referenced in the ticket subject line.

Every order tied to the customer

Orders are looked up by customer email, so agents see the full order history for that contact, not just the order referenced in the ticket subject line.

Every order tied to the customer

Orders are looked up by customer email, so agents see the full order history for that contact, not just the order referenced in the ticket subject line.

Every order tied to the customer

Orders are looked up by customer email, so agents see the full order history for that contact, not just the order referenced in the ticket subject line.

Scalable

Your ecommerce store, ready for the world

Expanding into new markets doesn't mean starting over. Your Gorgias integration already connects to the Borderless360 network across a global network. The infrastructure grows with you.

9-country network

Our own proprietary platform

Real-time analytics

24-hour support, Monday–Friday

Scalable

Your ecommerce store, ready for the world

Expanding into new markets doesn't mean starting over. Your Gorgias integration already connects to the Borderless360 network across a global network. The infrastructure grows with you.

9-country network

Our own proprietary platform

Real-time analytics

24-hour support, Monday–Friday

Scalable

Your ecommerce store, ready for the world

Expanding into new markets doesn't mean starting over. Your Gorgias integration already connects to the Borderless360 network across a global network. The infrastructure grows with you.

9-country network

Our own proprietary platform

Real-time analytics

24-hour support, Monday–Friday

Scalable

Your ecommerce store, ready for the world

Expanding into new markets doesn't mean starting over. Your Gorgias integration already connects to the Borderless360 network across a global network. The infrastructure grows with you.

9-country network

Our own proprietary platform

Real-time analytics

24-hour support, Monday–Friday

Scalable

Your ecommerce store, ready for the world

Expanding into new markets doesn't mean starting over. Your Gorgias integration already connects to the Borderless360 network across a global network. The infrastructure grows with you.

9-country network

Our own proprietary platform

Real-time analytics

24-hour support, Monday–Friday

WhatsApp conversation sharing a live order tracking link

Global fulfillment, one integration

Your Gorgias connection feeds the same Borderless360 platform across all nine countries. Expand into new markets without rebuilding the operational layer.

Global fulfillment, one integration

Your Gorgias connection feeds the same Borderless360 platform across all nine countries. Expand into new markets without rebuilding the operational layer.

Support conversation about order routing between Sydney and Melbourne

The data to make better decisions

Every order, shipment, and return feeds into a unified view in our proprietary platform. See where volume is concentrated and where costs are moving.

The data to make better decisions

Every order, shipment, and return feeds into a unified view in our proprietary platform. See where volume is concentrated and where costs are moving.

Shipping rates dashboard comparing carrier fees and delivery services

Support that knows your integration

If something behaves unexpectedly, you reach someone who can trace it end to end. Round-the-clock coverage across every time zone we operate in.

Support that knows your integration

If something behaves unexpectedly, you reach someone who can trace it end to end. Round-the-clock coverage across every time zone we operate in.

Know your cost per unit · Your analysis to keep

What does every unit really cost to your customer's door?

From your product in China to the final delivery. See the costs together, and understand what they mean for every unit you sell.

Product, China freight, duty and fulfilment
The postcode groups driving your delivery bill
A clear cost per unit, plus “what if?” scenarios

Your complete estimate

Example quote

Product costs: $9.60
Inbound freight from China: $1.92
Duty & clearance: $1.20
Warehousing & fulfilment: $3.30
Last-mile delivery: $7.55
Expected returns costs: $0.90

$24.47

Let's build yours.

Know your cost per unit · Your analysis to keep

What does every unit really cost to your customer's door?

From your product in China to the final delivery. See the costs together, and understand what they mean for every unit you sell.

Product, China freight, duty and fulfilment
The postcode groups driving your delivery bill
A clear cost per unit, plus “what if?” scenarios

Your complete estimate

Example quote

Product costs: $9.60
Inbound freight from China: $1.92
Duty & clearance: $1.20
Warehousing & fulfilment: $3.30
Last-mile delivery: $7.55
Expected returns costs: $0.90

$24.47

Let's build yours.

Know your cost per unit · Your analysis to keep

What does every unit really cost to your customer's door?

From your product in China to the final delivery. See the costs together, and understand what they mean for every unit you sell.

Product, China freight, duty and fulfilment
The postcode groups driving your delivery bill
A clear cost per unit, plus “what if?” scenarios

Your complete estimate

Example quote

Product costs: $9.60
Inbound freight from China: $1.92
Duty & clearance: $1.20
Warehousing & fulfilment: $3.30
Last-mile delivery: $7.55
Expected returns costs: $0.90

$24.47

Let's build yours.

Know your cost per unit · Your analysis to keep

What does every unit really cost to your customer's door?

From your product in China to the final delivery. See the costs together, and understand what they mean for every unit you sell.

Product, China freight, duty and fulfilment
The postcode groups driving your delivery bill
A clear cost per unit, plus “what if?” scenarios

Your complete estimate

Example quote

Product costs: $9.60
Inbound freight from China: $1.92
Duty & clearance: $1.20
Warehousing & fulfilment: $3.30
Last-mile delivery: $7.55
Expected returns costs: $0.90

$24.47

Let's build yours.

Know your cost per unit · Your analysis to keep

What does every unit really cost to your customer's door?

From your product in China to the final delivery. See the costs together, and understand what they mean for every unit you sell.

Product, China freight, duty and fulfilment
The postcode groups driving your delivery bill
A clear cost per unit, plus “what if?” scenarios

Your complete estimate

Example quote

Product costs: $9.60
Inbound freight from China: $1.92
Duty & clearance: $1.20
Warehousing & fulfilment: $3.30
Last-mile delivery: $7.55
Expected returns costs: $0.90

$24.47