UK Royal Mail international export services continue to be disrupted, flooded roads continue to affect services in Australia and public holidays disrupt services across the globe.

Macro Update:

Royal Mail international export services continue to be disrupted following a cyber incident. Read more in our UK section below.

While flooded roads continue to affect postal services between Croydon and Karumba, delivery services have resumed to some areas between Cairns and Croydon. Read more in our Australia section below.

Please note, there are no deliveries in Auckland, Northland, Bay of Plenty, Waikato, Gisborne and Nelson regions in observance of Auckland, Northland and Nelson Anniversary Day, Monday 30 January.

The following public holidays may lead to delays in the processing and delivery of your shipments to the following countries: 

• 21/01 - 27/01: China - Chinese New Year 
• 21/01 - 27/01: Taiwan - Chinese New Year 
• 11/02: Japan - National Foundation Day

Service Updates:

Australia & New Zealand

While flooded roads continue to affect postal services between Croydon and Karumba, delivery services have resumed to some areas between Cairns and Croydon. Affected postcodes include 4890, 4891 and 4892. 

fulfilment services: Operational and as per SLAs.

Inbound Receiving services: Operational and as per SLAs.

Direct injection International services at this time: No delays

Australia Post

Parcel Post items sent to Western Australia from Queensland and New South Wales may take up to an additional five days to be delivered (based on our current delivery times). While normal service recommenced on the Sydney-to-Perth rail network on Monday 30 January 2023, some delays may still be expected.

Aramex: 

Services are affected in Adelaide, Abury, Capricorn Coast, Geelong, Melbourne and Wollongong. Read more about Aramex disruptions here.

New Zealand Post:

Please note, there are no deliveries in Auckland, Northland, Bay of Plenty, Waikato, Gisborne and Nelson regions in observance of Auckland, Northland and Nelson Anniversary Day, Monday 30 January.

Severe weather conditions beginning Friday 27 January continues to impact the Upper North Island.

Lasting road closures and flooding are delaying deliveries in the following areas:

• North Island: Northland, Wellsford/Warkworth, Auckland (particularly West Auckland and the North Shore), Waikato region and the Coromandel.
• Inter-Island: All items traveling between the North and South Islands.

Contingency plans are being implemented to ensure items reach their destinations as safely and quickly as possible.

 

Asia

Chinese New Year and Spring festival will lead to business closures as the region observes the public holiday. Expect disruption leading up to, during and after the period.

fulfilment services: Operational and as per SLAs.

Inbound Receiving services: Operational and as per SLAs.

Direct injection International services at this time: No delays

US & Canada

fulfilment services: Remain unaffected by delays and same day dispatch is being met as per SLAs.

Inbound Receiving services: Operational and as per SLAs.

Shipping services: Operational and as per SLAs.

UK

Royal Mail

Royal Mail international export services continue to be disrupted following a cyber incident. Delivery of International Tracked & Signed and International Signed items posted from Thursday 26 January may take slightly longer than usual and customers may notice different tracking information as items leave the UK.

Import operations continue to perform a full service with some minor delays. Domestic services are unaffected.

FedEx:

Due to the runway closure at Stansted Airport (UK), we are adjusting our regular service schedules on Tuesdays, Wednesdays and Thursdays for both FedEx and TNT international inbound shipments to minimize the impact on our customers. Stansted Airport will be closing their runway overnight for resurfacing works from 8 January to 25 March 2023. We have contingency plans in place to minimize disruption to our operations over this period, which include: 

• Areas of the South East of England will not receive early morning or noon deliveries. End of day delivery commitment remains. 
• Areas of Dublin, Ireland will not receive early morning or noon deliveries. End of day delivery commitment remains

fulfilment services: Operational and as per SLAs.

Inbound Receiving services: Operational and as per SLAs.

International from the UK: We are seeing slight delays for DDU, not DDP deliveries, where there is an IOSS number. Average delivery times of 5-8 day are now taking 8-11 days. We encourage all customers to have their IOSS number as this helps with improving the clearance process to deliver into the EU.

EU

fulfilment services: Operational and as per SLAs.

Inbound Receiving services: Operational and as per SLAs.

Freight Forwarding Update:

Sea freight - Asia to north America

We’ve seen a slight drop in pricing for LCL and FCL, however rates are still elevated. 

Space: We continue to experience space issues with most carriers

Booking: We recommend booking well and truly in advance (5-6 weeks), we cannot guarantee that the space will always be available.

Sea Freight - Asia- Europe

Rates are still at record highs, although they have gone down slightly. 

Space: Continues to be a concern

Booking: We recommend booking well and truly in advance (5-6 weeks).

Sea Freight - Asia - Australia

Pricing is still relatively elevated.

Space: Continues to be a concern

Booking: We recommend booking in advance (4-5 weeks).

Air freight

COVID-19 and Russia’s invasion of Ukraine continues to impact services and limit capacities globally.

Direct injection

B360 has its own Direct Injection network that runs from Sydney to the US, Hong Kong to Europe, Hong Kong to Australia and Hong Kong to the US. These channels are still very reliable, with transit times on average being 4-8 days, we see no changes as per the SLAs at this time.

To learn more about any of our updates or to make carrier changes, please reach out to us today.