Cyclone Gabrielle continues to affect services in New Zealand, adverse weather across US and Canada have created knock on delays and Royal Mail international export services have been reinstated following a cyberattack.

Macro Update:

Cyclone Gabrielle continues to affect services in New Zealand. Our facility in New Zealand is open again but shipping delays are expected during this time. Read more about regions affected in our Australia and New Zealand section below.

Recent winter weather events across the northern United States and Canada have created hazardous operating conditions, leading to delays in several areas. Read our US and Canada section below for more information.

Following severe disruption to its international export services caused by a cyberattack, Royal Mail has reinstated its international export services to all destinations for purchase online, through shipping solutions and over the counter at post office branches.

The following public holidays may lead to delays in the processing and delivery of your shipments to the following countries: 

• 28/02: Taiwan - Peace Memorial Day
• 21/03: Japan - Vernal Equinox Day

Service Updates:

Australia & New Zealand

Cyclone Gabrielle has severely affected services in New Zealand. 

Fulfillment services: Operational and as per SLAs.

Inbound Receiving services: Operational and as per SLAs.

Direct injection International services at this time: No delays

Aramex: 

Services are affected in Albury, Capricorn Coast, Melbourne and Wollongong. Read more about Aramex disruptions here.

New Zealand Post: 

Following Cyclone Gabrielle, we are still experiencing delays in transporting items between locations that remain affected by limited road access. We are currently operating an altered schedule based on road opening times, and reduced capacity due to heavy vehicle restrictions in certain areas. Read more on New Zealand Post’s website.

Delivery delays can be expected for some parcel and mail in the following areas:

• North Island: Northland, Auckland, Bay of Plenty, Waikato, the Coromandel, Gisborne, Hawke’s Bay, Whanganui, Taranaki and New Plymouth.
• Interisland: Between the North and South Islands
• Deliveries only where access allows in Northland, Coromandel, Gisborne and Hawke's Bay, particularly in rural areas.

Asia

Fulfillment services: Operational and as per SLAs.

Inbound Receiving services: Operational and as per SLAs.

Direct injection International services at this time: No delays

US & Canada

Recent winter weather events across the northern United States have created hazardous operating conditions. You can read more about regions affected on FedEx’s website here.

Canada

Severe snow storms continue to affect parts of Canada including Corner Brook N.L. Read more here.

Fulfillment services: Remain unaffected by delays and same day dispatch is being met as per SLAs.

Inbound Receiving services: Operational and as per SLAs.

Shipping services: Operational and as per SLAs.

UK

FedEx:

Due to the runway closure at Stansted Airport (UK), we are adjusting our regular service schedules on Tuesdays, Wednesdays and Thursdays for both FedEx and TNT international inbound shipments to minimize the impact on our customers. Stansted Airport will be closing their runway overnight for resurfacing works from 8 January to 25 March 2023. We have contingency plans in place to minimize disruption to our operations over this period, which include: 

• Areas of the South East of England will not receive early morning or noon deliveries. End of day delivery commitment remains. 
• Areas of Dublin, Ireland will not receive early morning or noon deliveries. End of day delivery commitment remains.

Fulfillment services: Operational and as per SLAs.

Inbound Receiving services: Operational and as per SLAs.

International from the UK: We are seeing slight delays for DDU, not DDP deliveries, where there is an IOSS number. Average delivery times of 5-8 day are now taking 8-11 days. We encourage all customers to have their IOSS number as this helps with improving the clearance process to deliver into the EU.

EU

Fulfillment services: Operational and as per SLAs.

Inbound Receiving services: Operational and as per SLAs.

Freight Forwarding Update:

Sea freight - Asia to north America

We’ve seen a slight drop in pricing for LCL and FCL, however rates are still elevated. 

Space: We continue to experience space issues with most carriers

Booking: We recommend booking well and truly in advance (5-6 weeks), we cannot guarantee that the space will always be available.

Sea Freight - Asia- Europe

Rates are still at record highs, although they have gone down slightly. 

Space: Continues to be a concern

Booking: We recommend booking well and truly in advance (5-6 weeks).

Sea Freight - Asia - Australia

Pricing is still relatively elevated.

Space: Continues to be a concern

Booking: We recommend booking in advance (4-5 weeks).

Air freight

COVID-19 and Russia’s invasion of Ukraine continues to impact services and limit capacities globally.

Direct injection

B360 has its own Direct Injection network that runs from Sydney to the US, Hong Kong to Europe, Hong Kong to Australia and Hong Kong to the US. These channels are still very reliable, with transit times on average being 4-8 days, we see no changes as per the SLAs at this time.

To learn more about any of our updates or to make carrier changes, please reach out to us today.