Routes & Reflections
Guiding you through the complexities of global e-commerce logistics
Operational Excellence The Importance of Demand Forecasting for Your Business
Demand forecasting is a critical component of running a successful business. It involves predicting the future demand for your products based on historical data, market trends, and other influencing factors. Accurate demand forecasting allows you to anticipate customer needs, manage inventory effectively, and ensure that your business runs smoothly, particularly during peak periods such as promotions, sales, or seasonal spikes.
Published: 5 Sept 2024
Operational Excellence Preparing for Peak Season: A Guide for Ecommerce Retailers
As the retail calendar heats up from Black Friday through to Christmas and beyond, ecommerce businesses face a crucial window that can account for over 30% of annual sales. With increased competition and consumer expectations, preparation is key to maximizing success during this busy period. Effective collaboration with your logistics provider can be the difference between a smooth, profitable season and a chaotic, stressful one. Here’s how you can get your ecommerce store ready for the peak season through effective collaboration with your logistics provider.
Published: 11 Jul 2024
Operational Excellence Leveraging Order Orchestration to Become More Sustainable
In an era where sustainability has become a paramount concern for businesses across the globe, finding innovative ways to reduce our environmental footprint is crucial. For ecommerce and retail companies, one often overlooked but highly impactful avenue for sustainability lies in order orchestration.
Published: 25 Jan 2024
Operational Excellence Black Friday and Cyber Monday Logistics: A Retailer’s Guide
As the holiday season approaches, ecommerce retailers worldwide are gearing up for the annual shopping extravaganzas of Black Friday and Cyber Monday. These two events are pivotal for online sellers, offering unparalleled opportunities for growth and profitability.
Published: 26 Oct 2023
Operational Excellence Sustainability: It’s just smart business
Optimizing your supply chain for lower costs and fewer emissions
Published: 18 Aug 2023
Operational Excellence Climate Conscious Shipping & Fulfillment
Published: 14 Sept 2021
Operational Excellence Ship now, pay later: The advantages of customs bonded warehousing
Published: 18 May 2021
Operational Excellence The world has changed. Start packaging for the future.
As consumer awareness of ecommerce’s environmental impact grows, sustainability is taking a leading role in e-tailers’ strategies. The pandemic has caused an unprecedented increase in online sales, and more consumers than ever are voting with their wallets for brands whose principles align with theirs.
Published: 1 Mar 2021
Operational Excellence Order orchestration
MANY online retailers take advantage of Hong Kong’s (HK) tax-free port and strategically advantageous location beside China with its rich manufacturing heritage.
Published: 9 Apr 2020
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Operational Excellence Retailers can promote customer returns as selling points
Oliver cooks. He loves to make one-pot wonders that serve-up specialities in numerous portions. Curries, stews and casseroles for days. It’s cheaper that way.
Published: 9 Apr 2020
Operational Excellence Customers will expect their ‘after-purchase experience’ to take place within their favorite messaging apps
The line for coffee is long. Anna’s on her phone browsing shoes for Friday night. The Louboutin’s with the detail on the heel are a stretch — ‘Skinny cappuccino!’ — but she does deserve to treat herself; it’s been a demanding week after all. Add to basket.
Published: 9 Apr 2020
Operational Excellence What you need to know about tracking updates
We feel neglected when we don’t get enough of them, annoyed when we get too many, and don’t give them a second thought when we get just enough. We’re talking about order tracking notifications (of course).
Published: 8 Apr 2020