According to a study by Gartner, 75% of organizations are now able to show that customer satisfaction leads to revenue growth through increased customer retention or lifetime value.
The concept of distributed inventory is keeping stock close to the customer. Faster deliveries and returns mean happier customers.
Logistics providers with multiple 3PL partner warehouses provide the opportunity to divide inventory across different geographic areas.
Doing so enables businesses to meet variations in product demand, create flexibility in production scheduling and maintain independent operations. However, distributing inventory isn't always the most cost-effective option. Those without high order volumes may suffer, but as a business expands, relying on multi-channel distribution processes shields you from the risks associated with “putting all your eggs in one basket.”
With a unified system in place, e-commerce retailers can obtain greater operational flexibility, a resilient supply chain that is closer to the customer.
